Product designer︱ Systems thinker
Currently designing a Price Optimization product from zero to one at RELEX Solutions. I build product clarity and cross-team confidence that drives measurable growth.
Surgery planning is a central touchpoint across surgical teams from appointment planning to documenting surgery records
Services
UX Research
Product design
Service design
Date
2019–2021
Industries
Health-tech
The challange
Planned surgeries involve high-stakes coordination across multiple roles—each with different needs, responsibilities, and timelines. Our goal was to design a planning view that could bring structure, visibility, and shared understanding to meet these needs. By aligning the tool with how surgical teams actually prepare and collaborate, we aimed to reduce ambiguity, prevent miscommunication, and support smoother execution.
The approach
Co-creation with product specialists and hospital staff on workflow mapping between different hospital roles
Storyboards & concept designs
Collaboration with developers on auditing available scheduling frameworks
Design system and component specifications & design
Edge case mapping and detailed design for each user story
Validating solutions by in UAT sessions with hospital staff
The outcome
Extensive design system in Figma & Storybook
High-velocity development process across multiple development teams
Established adaptive UX solutions for multiple smaller applications within one hospital information system (HIS)
Worked as trusted parter and collaborator for product & technology
